This policy explains what personal information SecureCam collects through this website, why we collect it, and what rights you have over it. It applies to the Quote Builder, Emily, and the Contact form.
This website is operated by SecureCam Pty Ltd ("SecureCam", "we", "us"), based at 2/360 Hume Highway, Craigieburn, Victoria.
Confirmation of the exact registered legal entity name and ABN, to be inserted here once supplied.
Depending on how you interact with this site, we may collect:
We do not process payments on this website and do not collect payment card details here.
We collect personal information directly from you when you voluntarily submit it through a form or chat conversation on this site. We do not currently collect personal information from third-party sources.
We use the personal information you provide to:
We do not use your personal information for unrelated marketing without your consent, and we do not sell personal information to third parties.
We may disclose personal information to service providers who help us operate this website and respond to enquiries (for example, hosting, email, or customer-management providers), under obligations to keep it confidential and secure.
The specific third-party service providers (hosting provider, CRM, email delivery service, etc.) will be listed here once the backend described in API-CONTRACT.md is built and selected.
We do not currently disclose personal information to recipients located outside Australia.
This section must be reviewed and updated if any future service provider (e.g. cloud hosting) stores or processes data outside Australia.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Under the Australian Privacy Principles, you may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details below.
This website's use of cookies is described separately in our Cookie Policy.
If you have a concern about how we've handled your personal information, please contact us first using the details below so we can try to resolve it directly. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
Phone: 0452 202 082
Email: hello@securecam.com.au
Address: 2/360 Hume Highway, Craigieburn, Victoria